Tuesday, February 24, 2009

GOC services: OIM, MyOSG services restored

> The server that hosts OIM and MyOSG has been down for the last 10
> minutes or so; GOC staff are investigating, and will keep you updated.
> Any systems that depend on OIM data may fail depending on whether they
> cache the OIM data or not.

MyOSG and OIM services have been restored.

The approximate downtime was 35 minutes due to a hardware failure - one that is being investigated further using standard practices (contact hardware vendor, etc.). We apologize for the inconvenience.

Aside: This downtime has lead GOC staff to a better understanding of dependencies between OIM and some other services [most obviously the Interop BDII listing] that should be replicated or cached. We will implement those features, that increase survivability, in the very near future.